This article was written by Emily Mosack, Security Analyst with FoxPointe Solutions at The Bonadio Group.
As remote work continues to evolve from a temporary solution to a long-term business strategy, the importance of securing a remote workforce has never been more critical. While remote work brings flexibility and convenience, it also introduces unique cybersecurity challenges that businesses must address to safeguard sensitive data and maintain operational integrity. Some essential best practices for securing a remote workforce are described below.
Virtual Private Network (VPN)
VPN provides secure, encrypted connections between remote workers and your organization’s resources, especially when accessing the network from public or unsecure Wi-Fi. Best practices include:
- Mandate VPN for use for all employees when working outside the office.
- Update VPN software on a regular basis to patch vulnerabilities.
- Use enterprise-grade VPN solutions that offer advanced features like split tunneling DNS leak protection and multifactor authentication.
Implement Strong Endpoint Security
Remote workers often use devices (laptops, tablets, phones) that can become points of vulnerability if they are not properly secured. Best practices for implementing strong endpoint security include:
- Install and update antivirus and anti-malware software on all devices.
- Enable full disk encryption on all devices to protect data in case of loss or theft.
- Use Mobile Device Management (MDM) tools to enforce security policies, remotely wipe lost devices, and monitor device compliance.
Require Multi-Factor Authentication (MFA)
MFA adds an extra layer of security by requiring employees to verify their identity through multiple methods, such as a password combined with a mobile app or biometric scan. Passwords alone are often not enough to protect against phishing and credential theft. MFA reduces the risk of unauthorized access to sensitive organizational resources.
- Implement MFA on all critical systems, including emails, cloud platforms, and VPNs. This simple step can significantly improve your organization’s security.
Secure Access to Cloud Applications.
As businesses continue to migrate service to the cloud, securing access to cloud applications becomes crucial. Many remote workers use platforms like Office 365, Google Workspace, or Salesforce, which, if not properly secured, can be vulnerable to attack. Secure access to cloud application best practices are as follows:
- Implement Single Sign On (SSO) to simplify and secure user authentication across multiple applications.
- Use role-based access controls (RBAC) to limit access to sensitive data, ensuring that employees can only access what they need for their jobs.
- Enable logging and monitoring to detect suspicious activity within the cloud environment.
Provide Regular Security Awareness Training
Even the best security tools can fail if employees are not aware of the risks they face while working remotely. Cybercriminals often target remote workers through phishing attacks and social engineering. Training tips for awareness training include:
- Provide regular training to employees on how to spot phishing attempts, suspicious links, and social engineering attacks.
- Run phishing simulations to evaluate and improve employee awareness.
- Encourage a culture where employees feel comfortable reporting suspicious activity without fear of punishment.
Use Secure Collaboration and Communication Tools
Collaborations tools like Zoom, Microsoft Teams, and Slack have become essential for remote work, but they can also pose security risks if not effectively managed. Best practices are:
- Ensure that end-to-end encryption is enabled in communication platforms.
- Use only organization-approved communication tools and avoid third-party apps without proper vetting.
- Review user access permissions on a regular basis and remove access for employees who no longer need it or who have left the organization.
Secure Home Network
Many remote employees rely on their home networks, which are often less secure than corporate networks. Unsecured home networks can be easy targets for cybercriminals. Best Practices and tips include:
- Encourage employees to change default router passwords and enable WPA3 encryption.
- Educate employees on setting up separate networks for work devices and personal devices.
- Provide guidance on disabling unused services, such as remote access features on routers, which can introduce vulnerabilities.
Physical Security
While we often focus on digital security, physical security is still important for remote workers. Devices, especially laptops and mobile phones, are prime targets for theft, which can lead to data breaches if they are not protected. Best practices for physical security include:
- Encourage employees to use cable locks for their laptops, especially when working in public places.
- Ensure that devices lock automatically after a period of inactivity.
- Remind employees to store devices securely when they are not in use and avoid leaving them unattended.
Securing a remote workforce requires a multi-layered approach that combines technology, employee training, and clear policies. By following these best practices, businesses can create a robust security posture that protects both their employees and critical organizational data in a remote work environment.